Frequently Asked Questions
Find answers to common questions about Indonesian Robusta coffee, our products, export process, and how to work with Nusantara Global Trade.
Frequently Asked Questions
Here are some of the most common questions from our international buyers. If you cannot find the information you need, please contact our team and we will be happy to assist you.
01. What is Indonesian Robusta coffee?
Indonesian Robusta coffee is coffee produced from the Coffea canephora species and cultivated across several coffee-growing regions of Indonesia. It is generally known for its full body, strong character, relatively high caffeine content, and versatility in espresso blends, instant coffee, and other commercial coffee applications.
Indonesia’s tropical climate, volcanic soils, altitude, and diverse growing regions contribute to differences in flavor, density, processing characteristics, and cup profile from one origin to another.
02. What are the main Robusta coffee producing regions in Indonesia?
Robusta coffee is cultivated in many parts of Indonesia, including Central Java, East Java, Lampung, South Sumatra, Bengkulu, West Java, and other coffee-producing areas.
Each region can produce coffee with different characteristics depending on altitude, soil, climate, farming practices, harvesting methods, and post-harvest processing.
Nusantara Global Trade focuses on sourcing Indonesian Robusta coffee according to the buyer’s required origin, grade, quality specification, and availability.
03. What products does Nusantara Global Trade offer?
Nusantara Global Trade focuses on Indonesian Robusta Green Coffee Beans for international buyers.
Our product range can include:
- Temanggung Robusta Green Bean Grade 1
- Temanggung Robusta Green Bean Grade 3 Asalan
- Grade 4B Robusta Green Beans, subject to availability
- Other specifications according to buyer requirements
Product specifications such as grade, screen size, moisture content, defect level, processing method, packaging, and quantity can be discussed before quotation and shipment.
04. What is the difference between Grade 1, Grade 3, and Grade 4B Robusta Green Beans?
The main differences are generally related to quality classification, defect level, screen size, bean characteristics, and intended application.
Grade 1 is positioned as a higher-quality commercial grade and is suitable for buyers looking for more controlled and consistent specifications.
Grade 3 Asalan is a commercial-grade product that can be suitable for applications where price competitiveness and volume are important.
Grade 4B is a lower commercial classification and may be suitable for applications where a different quality-to-price balance is required.
However, coffee grading terminology can vary between suppliers, buyers, and applicable standards. For this reason, we recommend evaluating the actual specification sheet and physical sample rather than relying on the grade name alone.
05. Do you only supply Robusta coffee?
Our primary focus is Indonesian Robusta Green Coffee Beans.
We concentrate on Robusta because it is an important Indonesian coffee origin with strong applications in commercial blends, espresso, instant coffee, and other coffee products.
If you have a specific Indonesian coffee requirement outside our current product range, you can contact our team. We can discuss whether the required origin, grade, specification, and quantity can be sourced.
06. Can I request a sample before placing a large order?
Yes. International buyers can request a product sample before proceeding with a larger order.
Sample evaluation is an important part of the purchasing process because it allows the buyer to assess characteristics such as:
- Bean appearance
- Screen size
- Moisture
- Defect level
- Density
- Processing characteristics
- Roasting performance
- Cup profile, where applicable
Sample availability, quantity, preparation, and shipping arrangements can be discussed with our team based on the buyer’s requirements.
07. What is the minimum order quantity (MOQ)?
The minimum order quantity depends on the product, grade, packaging, availability, and shipping requirements.
For export orders, quantities are normally discussed based on the buyer’s required volume and container-loading requirements.
Instead of applying one fixed MOQ to every product, we recommend sending us your required quantity, destination country, preferred product specification, and packaging requirements so we can provide the appropriate quotation.
08. Are your coffee beans sourced directly from farmers?
We work with coffee sources in Indonesia and focus on establishing reliable sourcing relationships within the producing regions.
Depending on the product and origin, the supply chain may involve farmers, farmer groups, local collectors, processors, and other supply-chain partners.
Our sourcing approach focuses on obtaining coffee that meets the agreed buyer specifications while maintaining appropriate quality control throughout preparation and handling.
09. How do you ensure the quality of your coffee beans?
Quality control starts with clearly defining the buyer’s required specifications before the order is confirmed.
Depending on the product, quality evaluation can include:
- Origin verification
- Grade classification
- Screen size
- Moisture content
- Physical defect assessment
- Bean appearance
- Processing method
- Sample evaluation
- Packaging inspection
- Pre-shipment quality checks
The exact quality parameters should be agreed between the buyer and supplier before shipment so that both parties have the same specification reference.
10. What are the available packaging options?
Indonesian Green Coffee Beans are commonly packed in suitable coffee sacks or other packaging agreed between the buyer and supplier.
Packaging options may depend on:
- Product specification
- Shipment quantity
- Destination
- Handling requirements
- Buyer preference
- Container configuration
For example, 60 kg bags can be used for certain green coffee shipments, while other packaging formats may be considered depending on the buyer’s requirements.
We can discuss the appropriate packaging during the quotation stage.
11. Which countries do you export to?
We work with international buyers and can discuss export requirements for different destination markets.
The actual feasibility of a shipment depends on the destination country’s import regulations, required documentation, product specifications, certifications where applicable, and logistics requirements.
If you are an importer, roaster, distributor, or coffee business in a specific country, send us your destination and requirements so we can assess the appropriate export arrangement.
12. What Incoterms do you offer?
Incoterms can be discussed according to the buyer’s requirements and shipment arrangement.
For Indonesian Green Coffee Bean exports, FOB (Free on Board) can be used where appropriate, with the export shipment arranged through the agreed Indonesian port.
For example, a quotation may be structured on an FOB Tanjung Emas Semarang basis when applicable.
The exact Incoterm, loading port, responsibilities, and costs should always be clearly stated in the quotation and sales contract.
13. What export documentation do you provide?
Export documentation depends on the destination country, shipment arrangement, product, and buyer requirements.
Depending on the transaction, documentation may include commercial and shipping documents such as:
- Commercial Invoice
- Packing List
- Bill of Lading
- Certificate of Origin, where applicable
- Phytosanitary or quarantine-related documents, where required
- Export/customs documentation
- Other certificates or documents required by the destination country
Documentation requirements can differ between markets, so buyers should communicate their destination-country requirements before the order is finalized.
14. What is the estimated shipping time?
Shipping time depends on several factors, including:
- Product availability
- Order quantity
- Production or preparation schedule
- Quality inspection
- Documentation
- Container availability
- Vessel schedule
- Loading port
- Destination port
For this reason, we provide an estimated shipment schedule based on the specific order rather than applying one standard shipping time to every destination.
The estimated sailing time is also different from the total order lead time, which includes preparation and documentation before the container is shipped.
15. What are the payment terms?
Payment terms are discussed and agreed between Nusantara Global Trade and the buyer before the order is confirmed.
The applicable terms can depend on:
- Order value
- Buyer profile
- Order quantity
- Shipment arrangement
- Business relationship
- Contract conditions
The agreed payment schedule, currency, banking details, and payment conditions will be stated clearly in the commercial documents before shipment.
16. Can you provide long-term supply and regular shipments?
Yes, long-term supply arrangements can be discussed for buyers who require regular Indonesian Robusta Green Bean shipments.
A long-term supply program can be structured around agreed parameters such as:
- Product grade
- Origin
- Quality specifications
- Quantity
- Packaging
- Shipment frequency
- Loading port
- Incoterms
- Quality-control procedures
For recurring orders, maintaining a clearly defined specification is important to help achieve greater consistency from shipment to shipment.
17. How can I request a quotation?
To request a quotation, please provide as much information as possible about your requirements, including:
- Product or grade
- Preferred origin
- Required quantity
- Packaging preference
- Destination country and port
- Preferred Incoterm
- Target shipment period
- Required quality specifications
- Any specific certification or documentation requirements
Our team can then review your requirements and prepare a quotation based on the available product and requested shipment terms.
Click here to request a quotation today to discuss your Indonesian Robusta Green Bean requirements.
We're Here to Help
If you cannot find the information you need, please contact our team. We are ready to assist with detailed information about our products, export process, and partnership opportunities.
